Join Nick and Tyler this week as Tyler vents his frustrations over his current kitchen renovation project. Tyler feels the cabinet design and quality is subpar, and not meeting the standards presented to him. He discusses how to go about voicing his concerns to the client while maintaining their relationship. Nick provides advice on having an open conversation with the client to get them on the same page, and ensure expectations are being met. Tune in as they chat lessons learned about vetting leads and maintaining more control over projects.